A written companion to Bryan Cheong’s video | Syntax Technologies Sdn Bhd. Updated 28 September 2026.
To claim unclaimed money in Malaysia through eGUMIS, log in, select the relevant record, enter the recipient and bank details, upload the required documents, and submit your application. You can then monitor its progress under Senarai Permohonan (Application List).
Finding Wang Tak Dituntut (WTD) under your name is the first step. The next is to complete a claim so the authorities can verify your entitlement and arrange payment if it is approved.
In the accompanying video, Bryan Cheong of Syntax Technologies demonstrates an individual claim through eGUMIS. This guide follows that walkthrough, with additional notes on requirements that can differ between applicants.
Watch Bryan’s eGUMIS claim walkthrough on YouTube
Before you start: prepare your claim documents
Have your eGUMIS login details, identification document and active bank account statement ready. In the video, Bryan demonstrates uploading the IC and bank statement for the claim shown.
For a Malaysian individual, JANM specifies both sides of the IC and bank evidence showing the claimant’s name, account number and bank name. Check the full document requirements for your claim type, including any applicable UMA-7 or original-document requirements. Additional evidence may be needed. [1]
Step 1: Log in and search for your unclaimed money
Open the official eGUMIS portal at egumis.anm.gov.my. Select Log Masuk, enter your username and password, and sign in. Open the unclaimed-money search, enter your IC number and select Cari.
Review the records displayed. Make sure you recognise the details before choosing the money you wish to claim.
Step 2: Select the records and begin your application
Tick the relevant records, then select Teruskan Dengan Permohonan (Continue With Application). Take a moment to confirm your selections before moving to the recipient details.
Step 3: Enter the recipient and bank details
Select Tambah Penerima (Add Recipient). For your own claim, use the option shown in the video to populate your personal information. Check the details, choose your bank and enter the receiving account number. Review the displayed claim amount, then continue with Seterusnya (Next).
If helping someone else, confirm who is entitled to apply and receive payment. Entering another person’s details does not establish authority to claim their money. Estate and company claims follow separate requirements. [1]
Step 4: Upload the required supporting documents
At the document-upload stage, select Pilih Fail (Choose File), upload your identification document and select Simpan (Save). Repeat the process for your active bank statement and any other documents required for your application.
Use clear, complete copies. Before proceeding, check that you attached each file to the correct document category and that the details match the information entered in your claim.
The video shows other upload fields as optional for that particular application. Follow the current portal instructions and JANM checklist for your own circumstances. [1]
Step 5: Review the declarations and submit
Select Seterusnya to continue. Read the declarations and terms, tick the relevant boxes if you agree, and select Hantar (Submit). When the confirmation message appears, select Ya (Yes) to send the application.
Keep a copy of the submission confirmation for your records. In the video, Bryan also explains that an email acknowledgement is sent after submission.
Step 6: Check your application status
Return to the main page and open Senarai Permohonan (Application List) to find your submitted claim. Check the status and any messages about your application.
After submission, JANM verifies the application. Respond through eGUMIS if documents need correction. Payment depends on approval. [1]
Common questions about claiming unclaimed money
Do I need an agent or have to pay a processing fee?
JANM states that eGUMIS searches and claims are free and that no claim agents have been appointed. You can apply directly through the official portal. [2]
Are my IC and bank statement always enough?
These are the uploads demonstrated in Bryan’s example. Your claim may require additional supporting evidence; check JANM’s requirements before submitting. [1]
How do I know whether my claim was submitted?
As shown in the video, check that it appears in Senarai Permohonan and retain the acknowledgement email. Continue checking its status after submission.
Take the next step with your eGUMIS claim
If your search shows unclaimed money, use the video and this guide to work through the application carefully. Accurate recipient details, readable documents and regular status checks will help you follow the process with confidence.
For more practical guidance from Bryan Cheong, visit the Syntax Technologies YouTube channel. For SQL Accounting or SQL Payroll enquiries, contact Syntax Technologies at 012-663 9318 or info@syntech.com.my. Questions about a WTD claim should go to JANM through the official eGUMIS contact page.
Sources: [1] JANM eGUMIS FAQ; [2] Official eGUMIS portal and claim-agent notice, 16 March 2026. Requirements checked on 28 September 2026. Portal labels and requirements may change.