A: It is not the same as Teamviewer. ServerLink is a remote desktop, multiple users can log in to the host concurrently without affecting the user’s operation of the host.

A: Yes you can, ServerLink supports Windows Professional 7, 8, 10 as hosts. It is also applicable for all versions of Windows Server 2008/2012/2016/2019.

A: Yes you can, as long as it is a Windows application.

A: Home-based computer uses a web browser to connect the main PC/ Server. It’s like your accounting software has become a WEB base application.

A: It depends on the setting. ServerLink’s “Application Control” allow you to assign authorized applications to employees based on their needs. For example, some people can open the accounting system, some only have Word / Excel, and some workers can use both Accounting & H/R and even search for Shared Files & Folders.

A: ServerLink has a built-in universal printing function that allows remote users to simply print files to a local printer.

A: Yes. This is because the remote users require to access host PC/Server.

A: Generally it will not affect the speed of the internet connection. However, the internet connection also depends on the CPU speed and memory of the host, the broadband speed and the numbers of simultaneous logins are count. A common accounting system should be fine and speedy.

A: We need to check before confirm. As long as the desktop computer is generally not more than 5 years old, it should be fine.

A: Don’t worry, we use VPN connection. Only the authorized remote employees are able to connect with the host through VPN. The host is not exposed to the public network.

A: Your data is all in your hosting and you own 100% of your data. ServerLink simply provides a remote link between your host and the employees that you allow to access the data. No cloud services are provided. This will be your “private cloud” server.

A: Not necessary. General broadband is sufficient.

A: On the server side, you can also use 4G Broadband such as Maxis, Digi, Celcom, YES4G. On the client side, any broadband is fine.

A: Of course it is good to have a firewall. You can also use Router VPN or free software VPN.

A: ServerLink software License is one-time payment network software. Only maintenance costs are charged on an annual basis.

A: Please visit https://www.store.serverlink.com.my/bundle for prices. Annual maintenance fee https://www.store.serverlink.com.my/Annual_Subscription

A: You only buy when you need maintenance. We will not charge for the past maintenance period. We recommend that you keep your maintenance contract active so that you can update our latest and improved software at any time.