顾客退货拒要 Credit Note，想抵扣下月货款？卖家这样操作才合规💼

Customer Returns: Refuses Credit Note & Wants to Offset Against Next Order? Sellers’ Correct Compliance Steps💼

遇到顾客退货却拒绝 Credit Note，坚持要抵扣下个月订单款项？不少卖家会慌：直接抵扣怕税务不合规，拒绝又怕丢客户！其实只要抓好 “凭证留痕 + 流程合规” 两个关键点，既能满足客户需求，又能规避 LHDN 抽查风险，今天把完整操作指南讲透～
Ever had a customer return goods but reject a Credit Note, insisting on offsetting the amount against their next order? Many sellers panic—approving the offset risks tax non-compliance, while refusing may cost you the client! The key lies in documenting every step + following compliant processes. You can meet the customer’s needs and avoid LHDN audit risks with this complete guide.